For patients
Keep your recovery details together.
Use POP to keep your hospital instructions, medications, appointments, and next steps easier to find while you recover at home.
JEWISH GENERAL HOSPITAL · QUALITY IMPROVEMENT STUDY
A clearer plan for home.
POP keeps your hospital instructions, medications, appointments, and next steps together in one place.
This study asks patients and caregivers what works, what feels confusing, and what would make POP more helpful.
About the study
Help us make the move home from hospital easier.
This is a quality improvement study at the Jewish General Hospital. Quality improvement means trying a way of doing things, listening to the people who use it, and making it better.
By using POP and sharing your feedback, you can help the study team understand what information is clear, what is hard to find, and what patients and caregivers need after leaving hospital.
Who can participate
Patients and caregivers can take part.
The study is for people recovering at home after a hospital stay and for a family member, friend, or other trusted person helping them.
For caregivers
Help with the details they share.
Use your own POP account to help someone you care about keep track of the information they choose to share with you.
What to expect
Taking part, step by step
Taking part is your choice. Saying yes or no will not affect your medical care, your relationship with your care team, or the services you receive.
Get a study code from the hospital study team or request one on this page.
Use the code to create your POP account.
Read the consent information in the app and decide whether you want to take part before answering anything.
Complete a short questionnaire and use POP at home.
Share what worked, what did not, and what would make POP more useful.
The team may invite you to complete another questionnaire one month and three months after you leave hospital.
What we hope to learn
Your experience can shape what comes next.
What information is easy to understand
What information is hard to find or use
What questions come up after leaving hospital
Whether POP helps people feel more prepared at home
What we should change in future versions of POP
Before you decide
What happens to your information
What the study collects
If you take part, the study may collect:
Your answers to the questionnaires
Your feedback about POP
The date and time of your answers
Basic technical information, such as your browser and device time zone
A study code used to group your answers over time
Your study code connects your answers over time so the team can understand how your experience changes after you go home.
Who can see your information
Only authorized study team members can access the information collected for this study. Team members who review your answers can see your name with your responses.
People outside the study team cannot see your answers. Your name will not appear in reports or summaries produced from the study.
Some longer written answers may be shared in a private internal channel so the study team can review them quickly. If you choose to give a voice answer, the recording is stored with your other study answers; voice recordings are not automatically transcribed.
How your information is used and protected
The study team reviews your answers to understand your experience with POP and the move home. Your feedback may guide changes to POP’s wording, design, reminders, and explanations.
Your information is kept in a secure database. Access is limited to authorized study team members who need it for their work.
Information collected as part of the study will not be sold.
Taking part and stopping
Taking part is your choice. You can:
Ask questions before agreeing
Take part without using every feature of POP
Stop taking part at any time
You do not need to give a reason for stopping. Your decision will not affect your medical care, your relationship with your care team, or the services you receive.
If you stop, the team will not collect new answers from you. Information you already submitted will be handled according to the consent form you accepted in the app and applicable law. You can ask the study team whether it may still be kept or used and whether deletion or de-identification is available in your situation.
Medical care
Your care team comes first
POP does not replace medical advice
POP helps you organize and understand your hospital instructions. It does not diagnose conditions, change your instructions, or monitor your health for your care team.
If anything in POP is different from your original hospital instructions, follow the original instructions and contact your care team. Contact them as well if you have a question or concern about your health.
Questions
Questions before you decide?
You can ask questions before deciding whether to take part. A member of the study team at the Jewish General Hospital can explain the study and what it would mean for you.
contact@pophealth.aiIf you have an urgent health concern, contact your care team or emergency services.
Get started
Start with your study code
You will review the full consent information in the app before deciding whether to take part.
Already have a study code?
This is the code you received from the hospital study team.
Continue with my study codeNeed a study code?
Tell us whether you are the patient or are helping a patient. We will then ask for your name and email address.